.Five9 (FIVN) has been awarded the 2024 Aragon Investigation Advancement Honor for AI Call Centers and named a Leader in pair of Aragon Analysis Entire world reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Connect With Center, 2025. The firm was actually recognized as the absolute most important provider in the artificial intelligence Broker Operating systems report.At the center of Five9’s development is their eyesight for The NEW CX, where AI Professionals and also AI-empowered Human being Professionals collaborate to supply hyper-personalized consumer adventures. The company lately introduced brand new improvements featuring Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use of technology in market advancement and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Agents AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise called an Innovator in The Aragon Research Study Planet for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Research Study Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has been named a winner of the 2024 Aragon Investigation Technology Award for AI Get In Touch With Centers. Additionally, Five9 has actually been actually named an Innovator in pair of Aragon Analysis Globe documents: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Center, 2025. This acknowledgment from Aragon Study underscores Five9’s posture as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 file openings Five9 as the best
tactical seller ranked in
the report, realizing Five9 s important vision for AI-driven innovation in CX. At the primary of this particular advancement is actually Five9’s concept for The NEW CX where Artificial Intelligence Agents as well as AI-empowered Person Representatives team up to deliver hyper-personalized, simple client experiences. By enabling companies to provide transformative customer communications while decreasing expenses as well as boosting effectiveness, Five9 is setting brand new requirements for AI-powered remedies in the get in touch with facility field.
AI is actually foundational for producing phenomenal customer adventures, and we are honored to become recognized by AragonResearch as innovative for our attempts to drive the intelligent get in touch with facility onward, mentioned Jonathan Rosenberg, Main Technology Officer and also Head of Artificial Intelligence, Five9. Our emphasis has actually been, and will remain to be actually, assisting services supply those adventures with user friendly tools and also capabilities. With each brand new technology, our experts take a breakthrough for each Five9 and for the market in its entirety.
The Aragon Analysis Technology honor identifies carriers leveraging visionary use of technology to not simply adapt as markets alter, but to actively disrupt and notify just how their markets will definitely grow. Five9 was actually officially provided along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors ceremony.Five9’s dedication to development, particularly its own vision for blending artificial intelligence Brokers and also AI-empowered Person Representatives, is specifying a brand new requirement for how companies may deliver hyper-personalized as well as seamless customer knowledge, stated Jim Lundy, Founder, Chief Executive Officer as well as Lead Analyst, Aragon Study. This award as well as document recognition improves Five9’s dedication to supplying artificial intelligence innovations for CX.
Previously this year, the provider presented new advancements, including Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that completely transform the method providers approach CX, steering far better end results for each clients and also representatives. Concerning Five9. The Five9 Intelligent CX Platform, powered through Five9 Brilliant AI, gives an extensive rooms of answers to power AI-elevated client experiences that supply much better business results and also Take Joy to CX.
Our consolidated cloud-native offering makes it possible for hyper-personalized customer knowledge and additional empowered staff members, making every customer communication much more connected, simple, as well as private. Relied on by 2,500 +customers as well as 1,400+ partners internationally, Five9 brings together the energy of AI, our system, and our folks to drive AI-elevated CX.For more information, visit www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Legal rights Booked.
The id of an Aragon Research honor victor is certainly not a promotion by Aragon Research of any type of merchant, product, or solution. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FAQ. What significant honors performed Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Study Innovation Award for Artificial Intelligence Call Centers and was named a Leader in 2 Aragon Investigation Globe reports: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025.
What brand new AI items did Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to enhance consumer adventure management.Just how carries out Five9’s( FIVN )BRAND-NEW CX vision influence customer care? Five9’s NEW CX eyesight mixes AI Representatives with AI-empowered Human Brokers to supply hyper-personalized, straightforward customerexpertises while minimizing expenses and also enhancing productivity.
What was Five9’s( FIVN) strategic role in the Aragon Analysis Entire world 2025 file? Five9was actually set up as the most strategic vendor in the artificial intelligence Agent Platforms in the ICC, 2025 report, identifying their calculated sight for AI-driven advancement in CX. When did Five9( FIVN) get the AragonInvestigation Technology
Award
?
Five9 was officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.